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Customer reviews of Motorhouse St Helens

At Motorhouse St Helens we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Motorhouse St Helens

Motorhouse St Helens
5
5.0

Based on 50 customer reviews

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  • 5

    Excellent service

    By Michael D on 22 November 2018 | Verified purchase

    Excellent service from start to finish. Quick turnaround.

    Reply from Motorhouse St Helens on 18/05/21

    Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.


  • 5

    Fantastic experience, first class service

    By Sean M on 21 November 2018 | Verified purchase

    I have been looking to buy a car for some time and. Ended a bit of guidance through the process

    Reply from Motorhouse St Helens on 18/05/21

    Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.


  • 5

    Exceptional Customer Service

    By Jaime P on 01 August 2021 | Purchase not verified

    Buying a secondhand car can be as nerve-wracking as trying to navigate a minefield blindfolded. There are so many dealers out there who seem to have difficulties with what constitutes the term 'good condition' and having had a few disappointments in locating a decent Mercedes C Class, I was on the verge of giving up. I wanted a good W203 model in Silver and - yes! These people had a good one to sell. I was over that Sunday afternoon, had a test drive, loved it, and was happy to place a deposit down. Both Nigel and Andrew made sure that the car came complete with a full 12 months MOT and zero advisories. Plus a month's guarantee thrown in for good measure. I got a great Merc at a fantastic price and it runs like a dream. I'm very pleased with my purchase and I would be happy to recommend them to anyone looking for a second-hand car. Thanks, fellas. One happy customer here.


  • 5

    Motorhouse - Five Star Excellence

    By Frank H on 19 May 2021 | Purchase not verified

    I had to drive quite a way to view the car I'd seen online, but once there I was made to feel welcome and allowed to look over my chosen car without any pressure. This resulted in me buying the car at a price that I was very pleased with. Collection was everything I could have wished for and more, so why settle for something on your doorstep when a better deal might be found with Motorhouse. In my opinion, they certainly should be the first on your list to look at. Thanks again to all for a very nicely turned out car and for going the extra mile.

    Reply from Motorhouse St Helens on 20/05/21

    Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.


  • 5

    Highly Recommend Motorhouse St Helens

    By M B on 22 July 2020 | Purchase not verified

    Great people to deal with. I am very happy with my Renault Kangoo WAV. The whole process was very easy and went very smoothly. They even went and taxed the car for me! I can highly recommend them and would not hesitate to use them again. Special thanks to all the team at Motorhouse St Helens for supplying me with a very nice car.

    Reply from Motorhouse St Helens on 18/05/21

    Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.


  • 5

    Changing car over

    By Gary P on 24 March 2020 | Purchase not verified

    What a great experience. Gave good price for my trade in.nigel couldn't do enough for us from start to finish. Keep up the good work,we will be back.

    Reply from Motorhouse St Helens on 18/05/21

    Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.


  • 5

    Best car buying experience I've had !

    By Colin C on 29 December 2019 | Purchase not verified

    Bought a 2005 plate ford fiesta on 8th Dec 2019..Excellent Car Buying experience ..was left alone to inspect vehicle thoughout with family member and had full test drive .Vehicle was excellent and full M.O.T with no advisories including 4 new tyres and service was arranged as promised within a few days after I left deposit ..couldn't fault dealership at all ,Nigel in sales took care of sending off V5 LOG book and taxed for me at their office which I was able to tax using my debit card onsite...overall a stress free purchase...based on my experience i would highly recommended this Dealership

    Reply from Motorhouse St Helens on 18/05/21

    Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.


  • 5

    Excellent experience - highly recommend

    By Tracey P on 25 November 2019 | Purchase not verified

    Excellent customer service from this dealer. Helping our son find his first car and this garage went above and beyond. Extremely helpful from the moment I first rang to inquire about a car advertised on Auto Trader. The salesperson looked after us exceptionally well, very knowledgeable and helpful especially as it was our son's first car. We were shown the car and left to look over it with no pressure whatsoever. We were taken on a test ride and again left to think it through. Once we agreed on the sale we again received first class customer service. All paperwork was dealt with efficiently and on time, we were kept informed of the progress of work being done on the car to get it ready for collection and given a pick up date and time. Cosmetic and mechanical issues dealt with swiftly and to a high standard. It helped my son enormously having someone so approachable and helpful to purchase his first car from and it was the best car buying experience we have ever had.

    Reply from Motorhouse St Helens on 18/05/21

    Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.


  • 5

    Recommended car sales and aftercare

    By Laura B on 09 July 2019 | Purchase not verified

    We bought my husband’s car here 5 years ago and have never had a problem. Took my car for its MOT & service and decided to upgrade. Nigel and Ste are fantastic guys. No pressure sales, fair part exchange and excellent MOT, servicing & aftercare. Have nothing but praise the whole team here and the only garage I would recommend to family and friends!

    Reply from Motorhouse St Helens on 18/05/21

    Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.


  • 5

    Fantastic service

    By Susan H on 10 February 2019 | Purchase not verified

    Waiting to pick our car up thurs nigel was fantastic salesman no pressure so helpful highly recommend great service

    Reply from Motorhouse St Helens on 18/05/21

    Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.


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