Customer reviews of Motorhouse St Helens

By annmarie T on 17 June 2020 | Verified purchase

We recently purchase a Ford Kuga from Motor House, St Helens and we felt that the service we received from them was excellent. To be honest, I am always a bit nervous and cautious about buying a used car. However, we found the staff member’s to be informative, polite and friendly at all times. Nothing was too much trouble for them. The car we bought from them had been given an MOT with no outstanding advisories. Any work which needed doing on it was completed before the pickup date. The car was waiting for us at the agreed time and it was serviced and cleaned. However, I’ve yet to find out what the ‘after sales’ service is like.

Reply from Motorhouse St Helens on 18/05/21

Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.

By richard T on 19 March 2020 | Verified purchase

Honest and reliable. Answered my questions truthfully and no hard sell. Quality and service. Went above and beyond the usual.

Reply from Motorhouse St Helens on 18/05/21

Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.

By stephen W on 20 February 2020 | Verified purchase

I recently bought a NISSAN qashqai from motor house in St. Helens, the team there went out of their way to make sure that every aspect of the sale went smoothly. Never any pressure just great car salesmanship, I had every confidence in the staff, I got a fair price and a car that’s going to stand me well for some time.I can highly recommend motor house St. Helens for quality used cars and a fantastic service to boot 👍 Mr S Woods. Liverpool.

Reply from Motorhouse St Helens on 18/05/21

Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.

By andrew H on 10 February 2020 | Verified purchase

Bought my third car from Motorhouse and i have to say the service you receive is second to none. No pressure, hassle or worries and most importantly the cars are quality cars. I will buy from here again.

Reply from Motorhouse St Helens on 18/05/21

Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.

By lynn G on 09 February 2020 | Verified purchase

Absolutely brilliant service from start to finish no pressure from sales people, very friendly and knowledgeable. I was actually dreading looking for a new car but I can say it was a very pleasant experience. Thanks guys I would not hesitate to recommend to family and friends

Reply from Motorhouse St Helens on 18/05/21

Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.

By janice G on 12 January 2020 | Verified purchase

No pressure sales. Help and advice on hand if you need it. Sales staff helpful and informative. Nothing was too much trouble for these guys. I would definitely recommend this place.

Reply from Motorhouse St Helens on 18/05/21

Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.

By marc F on 08 January 2020 | Verified purchase

I was looking for a new car and saw a car on auto trader went and had a look I was left alone felt no pressure at all. I then went bk the day after to test drive the car and bought it. Nigel was easy to speak. And kept up-to-date on were my car was up to and when I could collect. I would recommend. P.s the car a dream to drive

Reply from Motorhouse St Helens on 18/05/21

Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.

By alex P on 24 November 2019 | Verified purchase

Excellent service great staff and cars at great value. Will definitely be back when I need my next car.

Reply from Motorhouse St Helens on 18/05/21

Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.

By Karen A on 18 October 2019 | Verified purchase

We were looking for a new car for my mother in law. We gave our budget and cars were sourced at the Widnes and St Helens branches. The cars were fantastic but we opted for a silver Ford from St Helens. The employees were really attentive and looked after all the paperwork for us. They even set our direct debit up on line for the car tax... as my mum in law hates computers! The car was valeted and pristine condition when we collected it. Highly recommend buying a car from either site as you cannot fault the service. If we need a car in the future we will return as there is lots of choice and the process is completely hassle free. 5 stars from us thank you

Reply from Motorhouse St Helens on 18/05/21

Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.

By eleanor D on 12 October 2019 | Verified purchase

All round pleasant experience. Very helpful and informative - helped us make the right decision. Great customer service

Reply from Motorhouse St Helens on 18/05/21

Thank you for taking the time to share your recent experience at our garage. We are so glad you found that our car sales department gave you a 5 star service service! As we tell all of our customers, our reviews are genuine and left by our previous customers. Your feedback is very valuable to us and helps other potential customers make a decision to visit our garage and buy cars from us.